QA Executive Inbound/Outbound Calls Karachi
Experience: 2-4 Yrs.
Experience: 2-4 Yrs.
Job Location : Karachi
Job responsibilities: The Job responsibilities for the Quality Assuarance Executive Inbound and Outbound calls Contact Center here in Karachi.
To effectively & efficiently maintain the Quality of Service of the leading Contact Centre by evaluating the calls against non competitive benchmarking
To effectively & efficiently maintain the Quality of Service of the leading Contact Centre by evaluating the calls against non competitive benchmarking
i.e. internal benchmarking & bridging the gap amongst agents regarding Quality functions & Standards
Design-in (Live) Evaluations
Delivered out (Recorded) Evaluations Preshifts
QC Sessions (Training and feedback)
Calls Calibration Absenteeism
Education: Bachelors or Master's Degree
Design-in (Live) Evaluations
Delivered out (Recorded) Evaluations Preshifts
QC Sessions (Training and feedback)
Calls Calibration Absenteeism
Education: Bachelors or Master's Degree
Email ur resume at : kamran2171@yahoo.com
Candidates having Experience with Call/Contact Center will be highly prefered. write in subject line " Resume for QA Executive Inbound/Outbound Calls"
C/O me (Zoheb Ali <0300-3076574>)
No comments:
Post a Comment
The posting on this blog are collected from different sources to facilitate students and professionals.