Friday, July 3, 2009

Call Center Trainer - Job Code: CCT 0018‏

Position Title: Call Center Trainer - Job Code: CCT 0018
Location: Malir – Karachi, Pakistan

Apply Procedure:
Email your C.V at
developer_recruit@yahoo.com

Please mention “Job Title or Job Code” in the subject line.

Job Description:
The Trainer will be responsible for training new hires for international projects on product knowledge (Inbound & Outbound), CS skills, Sales Techniques & also refresher trainings for existing employees..

Accountabilities / Responsibilities:
· Proven track record and understanding of Sales / CS campaigns and Call Center environment.
· Prior experience of training agents in a call center (minimum 1 year)
· Extensive communication and language skills
· Strong command over verbal and spoken English
· Good working exposure of Microsoft office and internet
· Good analysis skills

Required Qualification / Experience:
· At least bachelor’s degree
· Well groomed personality
· Call center experience (Minimum 2 years)

Salary and Benefits:
· Attractive Salary would be offered to the right candidate as per desired skills and Experience.

Apply Procedure:
Email your C.V at developer_recruit@yahoo.com
Please mention “Job Title or Job Code” in the subject line.

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